Policy

 

-PRICING -

All prices NET to everyone, no special trade discount to dealers.  

Free Shipping on orders over $499

ALL DOMESTIC DELIVERIES ARE GUARANTEED

You are not charged extra for insurance. Delivery of your parcel is guaranteed whether I insure it or not. If you do not receive your package, you will receive a full refund, including postage. If your book arrives damaged, email me first, describing the damage in detail. Then send the book back to me. If the actual damage matches your description, you will receive a full refund, including postage both ways. All my books are sent with Delivery Confirmation. When I have sent your book off, I will contact you with the tracking number and the USPS or Canada Post, where you can keep track of your parcel's progress, if you care to.

RETURNS -In case of damage or non-delivery, see above. If the book you receive does not match your style, or you decide for whatever reason that you do not want the book after all, you may still return the book for a full refund, minus postage both ways.  You must notify me first by email, and you must do so within ten days of receiving the book. After ten days, no returns are accepted. 

Every single book is specially wrapped by the printing company. When returning a book, do not take a wrap off. If the return book is damage without adequate padding, I will deduct for the damage from your refund.

SECURITY

All credit card transactions are handled through PayPal. You can use your card without a PayPal account. It is the most secure, and the fastest, method of making online purchases.

Read about PayPal’s Security System.

~~~ PRIVACY ~~~

I do not give out information about my customers to anyone for any reason. Period. Moreover, as all credit card transactions are handled through PayPal, I never see your credit card information, so it is not stored on my site.

 

~~ PAYING BY CREDIT CARD ~~

Credit card orders (Visa, Mastercard, AmEx, Discover) are handled through PayPal. Simply click on the "Go To Payments" button, and follow the instructions. You do not need a PayPal account to use a credit card. As the merchant, I will not see your card information at all. The transaction will be handled entirely on PayPal’s secure site.

 

 

If I do not personally confirm your order within 24 hours, feel free to contact me by Email.  I am able to check my email several times a day. My email address is khlobill@hotmail.com


 

~ PAYING BY CHECK OR MONEY ORDER ~

If you prefer to pay by check or money order, simply click on the "Contact –email address" option (khlobill@hotmail.com). After your email, I will respond to your order with an email informing you of the shipping day and address, so that you know the day of shipment. I will ship your parcel the same day I receive your check, if possible, or the following business day. I will let you know when your check has arrived.